Thursday, December 1, 2011

Rabbit, rabbit killer in disguise?

Passive aggressiveness has resulted in me becoming a cold-blooded killer – in my head.

Through my thoughts, I have shed the blood of many. Young men posturing themselves to claim space while encroaching on my own; people who are clearly afflicted with a condition known as “now I see, now I don't”, resulting in their inability to respect the pecking order of a queue; the cashier who thinks I read “palm” when she glances at me, arm outstretched and points to the money I've just handed her. “Oh, you said $5.59 not $5.29. Sorry,” I mumble, when I eventually decode her message. And one of my favourites, the salesperson who loses all of his charm once he realizes I am walking out out of the store without the shoes and with his commission.

As you can see, I've collected quite the list of victims.

The awareness of my potential to spill blood has piqued over the past seven years. I now live in country where riding public transit is part of my everyday reality and spend a copious amount of time with my thoughts. Like tonight...

After an ugly but productive 12-hour day, I met victim #undetermined – the bus rapper. He disturbed my relative peace so badly that, in a flash, I conjured up this scene:

Me – Standing up to get off the bus and backing into him by accident.

Him - Using the opportunity to pinch my bottom.

Me - Flinging 'round my bodt to spit, "Boy doh mek mih break yuh fuc..."

Oh. Hello? Are you still reading? Awkward.

This is why when I'm pissed off I don't open my mouth or react in the moment. I'm afraid of what I appear to be capable of. All I really wanted him to do was rap a little softer, but instead of saying that I created a vision in my head that allowed me to release my wrath. Yes, I realize it was overkill.

Believe me, I'm well aware that neither habit is healthy. I can't be clenching my teeth all the time to avoid speaking my mind. (According to my dentist, I'm apparently doing a fine job of causing bone damage to my back teeth already. Great.) Nor can I move through the world like Dirty Harry, as much as I envy my friends who don't give an eff and will cuss yuh way if you don't step light.

I'm in search of balance right now, in all things. This passive aggressive tendency is definitely high on the list of things I need to sort out. It's December 1 and I have 24 days left in 2011 to practise. One day at a time. Rabbit, rabbit.

Wednesday, October 19, 2011

Customer Suckthis or Service - depends who you're dealing with

Today I was arrested for aggravated assault – or I could have been had I acted on the thoughts of mass-Customer-Service-Rep-destruction that my mind conjured up. But, the odds were against me. Too many witnesses, a mall full to be exact, and my Bull Pistle was in my other handbag. (Side bar: A Bull Pistle is a whip made from the skin of a bull's penis, and is famous for inflicting the most painful lashes ever imagined. Now you know.)

Make no mistake. The devil is alive and he owns The Phone Company – a proper noun in this case to represent the full spectrum of these service providers around the world. If you pay for land-line/mobile phone service, regardless of where your birth paper was stamped, you have been stabbed with a pitchfork at least once.

As I regarded the two imps regurgitating “blah, blah, can't help you..” and “wahh, wahh, it will cost you more money..”, I took a deep breath and remembered that I was in their position once.

I was a green 19-year-old when I got my first full-time job... at a phone company. With basic customer service experience from holiday retail jobs and a smile, I was at the mercy of the citizens of Trinidad & Tobago. The view wasn't always pretty from the other side of my desk. People get crazy when you stand between them and the thing they want. (Re-read the first paragraph if you don't believe me.) Needless to say, the security guards on duty became my closest allies.

But, I loved my job and was good at it. I listened (to the sad stories, lies, pleas) longer than I needed to; explained (head office policies, bills, payment plans) in as much detail as I could; connected (with eye contact, a kind word, or simple hello). Eventually, I was providing service and building relationships.

That was 11 short years ago, and now that I'm primarily on the receiving end, I feel like today's customer service is like the nice dinner with no foreplay before the slam-bam. Maybe I got out just in time... before I got jaded.


Thursday, September 22, 2011

“It's not like I'm the only person in the building who smokes pot!”

No – those aren't my words. First to begin, I would not say “pot”. And secondly, I'm not an obnoxious cell phone user.

I had the pleasure of sitting in front of one of those people on my way home this evening; those people who make you wish you could launch razor thin tranquilizer darts into their voice box from the back of your head silently and surreptitiously.

The irony of my unwanted interaction with the offending passenger reads like poetry. I was on my way home from a forum on the importance of public space. Up for discussion was who can do what where; who pays to maintain the where; who determines the what; and the fundamental difference between the private and public realm. And up in the private space of my thoughts all I could hear was her - the bane of my streetcar ride home.

People have written about public cell phone use etiquette ad nauseam. Why do I have enough rant worthy material for a blog post?!

Voice level, subject matter, language – they all matter when your audience is stuck with you in a confined public space.

I don't care that you're soooooo tired, especially when I'm soooooo tired (and sick!) and just trying to unwind in spite of your presence. Manners maketh the wo(man).

Maybe if “the old lady” in your building did call the police to bust you for smoking pot, we would never have met.

Thursday, September 8, 2011

Independence and the vacuum cleaner

You know your life passport has a valid visa to adulthood when you rush out of work to buy a vacuum cleaner on sale.

She's a tiny beauty, just like the first place I get to call my very own. But, she almost didn't make it home with me.

I arrived at the store well in advance of closing, but failed to consider the masses who also retrieved the sales flyer in their mail the day before the end of the sale as I had.

Precious minutes sailed by as I frantically fumbled around browsing shoppers for the correct aisle. I finally relented and relied on the guidance of a customer service attendant to set me on course – then panic set in. The shelf was empty. There were 26 in stock when I checked at lunch!

I gripped the crumpled flyer in my hand, as my eyes darted from the empty shelf to every other vacuum brand in stock except the one I had my sights set on. My trance was suddenly broken by the feeling I was being watched. As I met the downcast gaze of another customer, I noticed she had my vacuum in her hands. If you ever doubted whether women mark and guard their territories, enter the shopping zone during a sale. I wanted to ask her where she got the prized item but badmind took over. Why didn't she just tell me, eh?!? Clearly she is trained in the art of mind reading with her eyes all shifty-like.

When our dance in the aisle ended, I noticed two boxes resting neatly above eye level. Rejoicing on the inside, I felt comforted knowing that I too would get to leave the store a vacuum owner.

Collection of cleaning apparatus - complete; new passport stamp – check.

Monday, August 22, 2011

State of emergency

As I post, Trinidad should be a ghost town. Hours ago, people hustled to make their way home before the government-imposed curfew at 9 p.m.; or opted to take the high-road by adopting our infamous “bounce me nah!” attitude (one that causes us to test the limits in any given situation) to knock back some drinks at a favourite watering hole. After all, this wouldn't be the first time Trinidadians have faced a curfew and limed through it.

News of the “limited state of emergency” came to me the way I receive most of my up-to-the-minute information these days – Facebook and Blackberry Messenger status updates. “Spectating” from Toronto, I felt disconnected and sad. I knew my home, more specifically, my neighbourhood would appear on the list of “hot spots” under suspicion from the police.

I grew up in Belle Vue on a breezy hill. To this day, regardless of the place or time, any feeling of a warm breeze against my skin immediately transports me back to Sunday afternoons filled with the smells of sugar being burnt to prepare stewed chicken, the sight of our living room curtains billowing over me as I napped on the couch, and the sounds of rockers (reggae) being carried through the air.

I knew all of my neighbours, even sampled their pots from time to time. I was known as Ms. Esther's daughter, the woman who drove the Datsun Sunny, and felt respected and protected (of course boys will be boys and as developing girl I received my fair share of “psst.... family/darkie/glasses/slim” propositions over the years.)

Like my own, many of the families in the neighbourhoods' three areas (Belle Vue, Dundonald Hill, Debe) were kept a float by a single parent. While income levels ran low, for the most part, we had our own privileged class living among us - a common characteristic in countries of the developing world. Truthfully, there were times when even I felt privileged as I was driven to school by my mother wearing the uniform of a “prestige school” and enjoyed regular nights eating out. Around Christmas time, hard up for work, young men and women who came to our home looking for odd jobs left with some small payment and bags filled with extra goodies that mummy gave without judgement.

But....the criminal element was always there. There were gangs and gang leaders who assumed reptilian pseudonyms. Some were before my time and apparently tame in comparison to those of today. You were sure to find a piper (drug addict) in your yard at some point raiding your fruit trees or lightening up your clothes line. I knew the smell of weed from early on, had even seen my very own “homemade” gun, and never mistook the sound of a firecracker for that of a gunshot. But, I wasn't scared.

Then a shift started taking place. It started within me. I started noticing how often our garbage remained stinking at the entrance to the trace leading to my house; how many times we didn't have water but Federation Park did just a stone's throw away. I was seeing boys become men while liming on the block, instead of in their careers; girls become hardened women, scarred from too many baby fathers.

The neighbourhood changed. Soon enough, we had our first break-in – the ultimate betrayal. Even though I was already living abroad, I felt violated. But more than anything, I was livid. Things were escalating and there seemed to be an undercurrent pulling the area down.

Today, my little island with all its "hot spots" desperately needs a new shift. The challenges are not unique (the gap between the rich and poor, lack of opportunity, broken families) but, if left unattended, they will leave irreparable damage.

While it is unknown whether any real difference can be achieved in two weeks, it's better than not trying something. New Trinidad map (I stole this link from a friend's Facebook profile.They say if you don't laugh, you will cry.)

Thursday, June 2, 2011

Train of thought

Subway rides, or any commute for that matter that doesn't involve taking control of the wheel, are great times for pause and reflection.

Today, my train of thought brought a memory of mummy and a private chuckle as I remembered her propensity to get vexed.

She got vexed when she was scared; vexed when she was hurt; vexed when she was sad; and vexed, of course, when she was supposed to be.

One Christmas, we were hanging curtains, a chore I was tasked to do once a year, and if I was home for a visit, that is part of the "puttin away the house" tradition that many a West Indian household toils hard at in December. I coaxed mummy into climbing onto a chair, a rocking one no less, to handle the curtain rod while I handed her the new sheers. Well boy! Almost in the same instance that her knees started to buckle and shake with fear, as she failed to balance precariously on the chair, she started to cuss. They were small words compared to some of her favourites. But two things were clear. She was too old for that "dotishness" (aka climbing) and I, the young and capable one, was not to ask her to oblige ever again.

Tuesday, May 3, 2011

The Long Silence

It was a grey day in Toronto today; not unlike my 30th birthday a few days ago. It was April 26 and the messages and calls started coming through early in the morning. But a specific number was never displayed on my caller id and I didn't hear the rendition of “Happy Birthday” that I most wanted to hear. This birthday was not only significant as I “crossed over” to new age territory, but it also marked the first milestone that mummy and I would not be able to celebrate in some way.

I've begun to think about mummy's death as The Long Silence. Living “in foreign” and away from all the things that would remind me of her makes me feel like I'm in a cocoon. And when I realize, in those quiet moments, that I can't simply reach out to her or dial the first phone number I ever had and hear her laughter as she admits to "beppin" in front of the T.V. that is watching her more than she is watching it, I panic. My heart races, my breath quickens and I relive that moment. The news is made fresh once again. And, depending when the moment hits, I swallow hard, force my breathing to slow down and refocus.

On my birthday I tried very hard to remember her singing. But in the end, I was not quite sure whose voice I was hearing, hers or mine. I'm still hoping for the former.

Tuesday, April 5, 2011

Cut Eye Meets One Bag Too Many

I hate being that passenger. You know, the one on public transit who is balancing too many bags, while trying to find a seat close enough to the door so that he/she steps on the least number of feet possible upon exit. Sigh. But today, I was that passenger and it reminded me of a great performance of subway theatre that I dubbed "Cut Eye Meets One Bag Too Many."

******

8:26 a.m. - The height of rush hour. I got on the train, remained standing and sandwiched myself between a pole and about a dozen people. As I was just about to enter my ‘zen’ place with my book in tow, the door chimed open at the next stop and in she walked... one-bag-too-many. Impeccably dressed and oblivious to those around her, she barreled through the train as if it were empty, dragging at least three bags at her feet and two hitched up on her hips. My girl then squeezed in front of me to grab the only available seat and nearly mash up ah foot with one of her over-sized treasures. The offender was a black, boxy briefcase on wheels and the unsuspecting victim, female, was pissed.

Now, let me pause at this point to mention that when I moved to Toronto and became a cog in the commuter-super machine I learned very quickly how to pass the time in lieu of reading material, sleepiness, etc. It’s simple. When yuh get tired reading the same subway/bus ad, start to maco! This is how I managed to witness the delivery of a cut-eye so sweet that it made me lose my place on the page I was reading altogether.

If you don’t know what a cut-eye is, you have never received one.

The injured, a.k.a. cut-eye, recovered quickly enough, but I would pay plenty more than a penny to hear the thoughts that ran across her mind in sync with her deadly glance. (aye aye moment: Most communication on public transit is non-verbal simply because it's safer. Always assume that you are travelling with at least one person crazier than you.)



Monday, April 4, 2011

Bound by truth

Last September, I joined a group of 12 strangers for a 10-week, creative non-fiction, writing workshop called “True To Life Writing” at Ryerson University. We all seemed to share two things in common: a desire to write and the fear of calling ourselves writers.


We were an eclectic bunch, bringing life to a classically bland classroom and bound by a code of silence that asked that we didn't share our writing with anyone (partners and confidants included). At least part of the rationale for the latter was to save our still fragile writers' egos.

Every week we would write, our imagination sparked by a word or scene painted by our instructor, Beth Kaplan. Then the following week, one by one, we would share our unedited, uncensored interpretations. The “feedback sandwich” would be passed around the room, with full critiquing license left for Beth who would edit for grammar, technique, flow and other such important writing things.


While using literary devices such as "suitcases" (or hidden nuggets that when revealed tell the real story, as Beth called them) remain top of my mind since we went our separate ways in December, the greatest reward was experiencing the level of trust we all placed in each other. The class was our safety net where judgement was left at the door. I shared more of myself with the group than most people I've known my entire life.

While still trying to grasp the reality of mummy's death, I reached out to the class, remembering the stories I had shared of my relationship with her and knowing instantly that they would understand the depth of my loss.

The end of the workshop was bittersweet. I was proud to have made it to the end, though some days I dragged myself there after work. But I was also fearful that I would not be able to keep up the momentum of writing as I allowed life to get in the way.

Thankfully, our relationships did not end with the class. We are now meeting once a month for “True To Life Writing Beyond Ryerson” at a little coffee shop and I feel fortunate to be a part of these writers' journeys and to have them be part of mine.

Saturday, April 2, 2011

Blessings flow

While shopping for a bed in Ikea for my new condo today, an employee picked me out the sea of shoppers and asked if I needed assistance. I put on my brightest smile and immediately obliged; although I was waiting for the pick-up line (he was an older, black man afterall), I decided that using my feminine wiles was fair game to get help finding and carting out the several boxes that added up to my Queen sized bed.

After Joseph determined that there was no boyfriend in his way, he zeroed in on my (dread)locks. He was curious about my spirituality and my choice to go dread. I told him that I longed for locks since I was a teenager primarily for cosmetic reasons. But when I made the decision just over a year ago, after much angst, the matted strands of hair bore greater significance. It was a spiritual decision centred around my coming into my own and wanting to be my most authentic self, even if it meant going against the wishes of others (read: my mother). It was a small step against fear, though there are many bigger steps still to be taken.

Joseph and I chatted more as we ambled through the aisles, box by box. We talked about his former journey as a Rastafarian, the Twelve Tribes, fasting and clairvoyance, and why Toronto's boys need to become men. Then he said, “You're from Trinidad.” I blushed, always appreciative of those who can discern my accent with ease. That's when I discovered we shared a birthplace.

I seem to have a knack for finding Trinis anywhere, anytime - like moths to a flame without the whole getting burnt to death part.

My brief bonding experience with Joseph got me thinking about the blessings that constantly course through my life. I firmly believe the woman my mother was has opened doors for me that for others remain close. I know that the prayers my granny utters daily for me without fail reach across the shores.

So today, I'm thankful for my blessings. Not only did I find the perfect bed, but I met Joesph who made sure I got it safely to the cashier. (And he didn't ask for my number - refreshing!)

Friday, April 1, 2011

No April's Fool, just a writer

Two days ago, I told a dear friend that I think I may need to talk to someone – a professional. The night before my 10:20 a.m. revelation to her over a Google chat I was standing in the shower in a mad fit, flip-flopping between crying and composure. A montage of the events of the past four months flashed before my eyes. Hearing my father say, “mummy died.” Viewing her body at the funeral home. Delivering my point-form eulogy. Touching her face in the coffin at the cemetery. Forgetting to say “I love you” at the end of our last conversation.

As our virtual conversation continued, she asked why I didn't express what I've been feeling through my writing. I know I have a history of burying my emotions. What I didn't know was that I have been using sleep and drivel on the TV (Say Yes to the Dress, Jersey Shore, Real Housewives – need I say more!) as drugs to tune out.

Sometimes my thoughts scare me. I'm afraid to see them on paper, on the screen. Sometimes I feel the inside is just too ugly to share with others or for me to even read to myself. Sometimes I think I need a F-bucket to purge my thoughts out into.

But (aye-aye moment alert!), her final piece of advice during our chat made me rethink the way I've been censoring myself.

“You know you're in control right?” she asked. “If you want to write and burn it when you're done, then do that; if you want to write and file it away to never return to it, then do that; if you want to write and post, then do that.”

I decided to run with choice #3, for today.

This blog is about my journey of becoming, experiencing, stumbling, loving, living, but first to begin...